SQM project
CONTACT US
Dr Bronwyn Myers
T: +27 21 938-0350
F: +27 21 938-0342
bronwyn.myers@mrc.ac.za
SERVICE QUALITY MEASURES for
SOUTH AFRICAN SUBSTANCE ABUSE
TREATMENT SERVICES
Measuring up to excellence in
substance abuse treatment

ABOUT OUR MEMBERS

J. Randy Koch, Ph.D.
Executive Director, Institute for Drug and Alcohol Studies
Associate Professor of Epidemiology and Community Health
Virginia Commonwealth University

J. Randy Koch, Ph.D. is currently the Executive Director of the Institute for Drug and Alcohol Studies and Associate Professor of Epidemiology and Community Health at Virginia Commonwealth University (VCU) in Richmond, Virginia. He is also the associate coordinator for the VCU Humphrey Fellowship Program in Substance Abuse Treatment and Prevention. Funded by the U.S. State Department and NIDA, this program provides advanced training in the addictions field to mid-career professionals from developing countries. Dr. Koch earned his doctorate in community psychology at Michigan State University in 1985. Prior to joining VCU in 2003, he was the Director of Research and Evaluation for the Virginia Department of Mental Health, Mental Retardation, and Substance Abuse Services, where among other responsibilities he directed the development and implementation of a statewide system performance and outcome measures. Dr. Koch has served in leadership positions on several national performance measurement initiatives, including the MHSIP Report Card, the Outcomes Roundtable for Children and Families and the Forum on Performance Measures in Behavioral Healthcare and Related Service Systems. He is currently a co-investigator on a NIDA-funded study to develop and test a system for using performance monitoring and feedback as a quality improvement tool and he was the PI on a study examining how community-based behavioral healthcare providers use performance data for quality improvement.  [top]

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John BartlettJohn Bartlett. M.D., M.P.H., has over the past 12 years successfully led three national US projects in the area of performance metrics and quality improvement. For the US national trade association of the managed behavioral healthcare industry, Dr. Bartlett led the development and specification of a set of non-financial performance indicators for that industry (PERMS). Following that effort he was selected by SAMHSA to be the executive director of the Forum on Performance Measures, where for the last 7 years he has facilitated and coordinated many of SAMHSA’s performance measurement development activities and led the effort to identify, specify, and deploy a small set of common quality measures for both mental health and substance abuse treatment. Recently he has served as the leader of  a SAMHSA-supported effort to develop a set of consumer perception of care measures for both fields (the Modular Survey). He has served on a number of expert panels in the field of performance measurement and quality in behavioral healthcare, including for the National Committee on Quality Assurance (NCQA) and the National Quality Forum (NQF). [top]

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Dr Ronald MandersheidRonald W. Manderscheid, Ph.D.
Director, Mental Health and Substance Use Programs
Global Health Sector, SRA International, Inc.

Ronald W. Manderscheid, Ph.D., has served as the Director of Mental Health and Substance Use Programs at the Global Health Sector of SRA International since 2006. In this capacity, he is developing new demonstration and research projects around mental health and substance use services, programs, and systems, using a public health framework. Areas of focus include transformation of financing, human resources, evidence-based practices, information technology, statistical data, performance measures, and quality report cards. Consumer and family concerns pervade all of this work. Concurrently, he is Adjunct Professor at the Department of Mental Health, Bloomberg School of Public Health, Johns Hopkins University, a Member of the Secretary of Health and Human Services Advisory Committee on Healthy People 2020, and President-Elect of ACMHA—The College for Behavioral Health Leadership. Dr. Manderscheid serves on the boards of the Employee Assistance Research Foundation, the Danya Institute, and the Public Manager.   

Previously, Dr. Manderscheid served as Branch Chief, Survey and Analysis Branch, for the federal Center for Mental Health Services (CMHS), SAMHSA. Dr. Manderscheid is currently on the Governing Council of the American Public Health Association (APHA), current President of the Federal Executive Institute Alumni Association (FEIAA) Foundation, Past President of FEIAA, and past Chair of the APHA Mental Health Section. He has also served as the Chairperson of the Sociological Practice Section of the American Sociological Association, and as President of the Washington Academy of Sciences and the District of Columbia Sociological Society. During the Clinton National Health Care Reform debate, Dr. Manderscheid served as Senior Policy Advisor on National Health Care Reform in the Office of the Assistant Secretary for Health at the U.S. Department of Health and Human Services. At that time, Dr. Manderscheid was also a member of the Mental Health and Substance Abuse Work Group of the President's Task Force on Health Care Reform. He served as principal editor for eight editions of Mental Health, United States. He has also authored numerous scientific and professional publications on services to persons with mental illnesses. Each month, he prepares the Manderscheid Report for Behavioral Healthcare.

He is the recipient of both federal and professional awards, including the 1995 National Sociological Practice Award; Substance Abuse and Mental Health Services Administration (SAMHSA) Administrator's Award for Meritorious Achievement, 1995; SAMHSA Administrator's Award for Meritorious Achievement (Group Award to Branch) 1995; 1st Annual Going to Bat Award, National Association for Rural Mental Health, 1996; Friends of Case Management Award, National Association of Case Management, 1996; Quality of Work Life SAMHSA Partnership Award, 1997; SAMHSA Outstanding Teamwork Award, 1997; Loras College Distinguished Alumni Award, 1998; Federal Executive Institute Alumni Association's Meritorious Service Award, 1999; HHS Secretary's Distinguished Service Award, 1999, 2004, 2005, 2006, and 2008; American Public Health Association's Mental Health Section Award, 2000; Mental Health Statistics Improvement Program's National Leadership Award, 2001; American Association for Psychosocial Rehabilitation's Irving T. Blumberg Humanitarian Award, 2002; American College of Mental Health Administration's Saul Feldman Lifetime Achievement Award, 2003, and Distinguished Service Award, 2006; National Association of State Mental Health Program Directors Career Distinguished Service Award, 2006; National Council of Community Behavioral Healthcare Distinguished Public Service Award, 2006; and 50th Anniversary Award, Southern Regional Conference on Mental Health Statistics, 2008.
Dr. Manderscheid worked in a variety of positions with the National Institute of Mental Health (NIMH). While there, he served as NIMH's Chief, Statistical Research Branch, where he provided strong leadership in implementing the National Reporting System (NRP) and the Mental Health Statistics Improvement Program (MHSIP).

Dr. Manderscheid received a B.A. degree (with highest honors) in Sociology from Loras College; a M.A. degree in Sociology-Anthropology from Marquette University; and a Ph.D. in Sociology, with a specialization in Social Psychology and Statistics from the University of Maryland. He is also a graduate of the Federal Executive Institute. [top]

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